6.1 — Owner-to-Operator Handoff
Lessons for Owner-to-Operator Handoff.
Numbered lessons
Section titled “Numbered lessons”- Assign One Owner per Recurring Problem — Give every recurring issue an owner, scoreboard, operating rhythm, and escalation path.
- Write SOPs That Actually Run — Create short SOPs with trigger, input, action, output, owner, verification, and exception handling.
- Install Approval Gates — Keep reorder, PPC scale, pricing, supplier commitment, and listing-risk decisions gated by owner approval.